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Magenta Pay | Frequently Asked Questions
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Registration Process

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Why do we need your tax, employment and income details?
My video call ended before the process was completed. Do I have to repeat the process from the beginning?
Why is a video call required to complete my Magenta Pay registration?
Might I be asked to repeat the video call identification process in the future?
Can I complete my Magenta Pay registration without making a video call?
What is Magenta Pay?
As a German resident, how can I register for Magenta Pay?
What if my camera is broken and Ι have to get on a video call to upgrade my limit?
What is a politically exposed person?
Why do I have to provide my tax, employment and income details?

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How long does it take to register for Magenta Pay?

17 July 2026 10:12 Updated

It will only take a few minutes to complete registration for Magenta Pay.

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