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  1. Magenta Pay | Frequently Asked Questions
  2. Registration & Safety
  3. Registration Process

Registration Process

  • Why do we need your tax, employment and income details?
  • My video call ended before the process was completed. Do I have to repeat the process from the beginning?
  • Why is a video call required to complete my Magenta Pay registration?
  • Might I be asked to repeat the video call identification process in the future?
  • Can I complete my Magenta Pay registration without making a video call?
  • What is Magenta Pay?
  • As a German resident, how can I register for Magenta Pay?
  • What if my camera is broken and Ι have to get on a video call to upgrade my limit?
  • What is a politically exposed person?
  • Why do I have to provide my tax, employment and income details?
  • Is my registration complete once the video call has ended?
  • I made the video call, but I still don't have access to the app. What should I do?
  • Can I complete my registration without a camera?
  • Why do I have to provide my ID details and other identification documents?
  • How long does it take to register for Magenta Pay?
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