Account
- What happens if I don’t provide the information for CRS compliance?
- Am I affected by CRS?
- Who is required to provide information for FATCA?
- How can I update my ID details?
- What is my Steuer ID and where can I find it?
- Can I use the Magenta Pay app on my tablet?
Chat&Pay
- How can I find someone on Magenta Pay?
- How do I cancel a request to receive or send money in Chat & Pay?
- How can I request money from another Magenta Pay user?
- How can I send money to another Magenta Pay user?
- Can I create a group chat in Chat & Pay?
- What features does Chat & Pay offer me?
Split it
- How can I make a quick split?
- How can I set up a Split It group?
- What if a Split It group member pays me in cash?
- Can I send a reminder to someone who owes me?
- How do I add or remove people to or from a group?
- How do I change a group’s name?
Piggys
- How can I create a Piggy?
- How can I connect a Piggy to a Split It group to pay my group expenses with the Piggy?
- I made a transaction with a Magenta Pay Card, but the spare change was not transferred to my Piggy. What should I do?
- What should I do if a scheduled money transfer was not made to my Piggy?
- Can I define goals for a Piggy that I already have money in?
- Is the money in a Piggy blocked for use until my amount and deadline goals are met?