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  1. Magenta Pay | Frequently Asked Questions
  2. Features
  3. Account

Account

  • What happens if I don’t provide the information for CRS compliance?
  • Am I affected by CRS?
  • Who is required to provide information for FATCA?
  • How can I update my ID details?
  • What is my Steuer ID and where can I find it?
  • Can I use the Magenta Pay app on my tablet?
  • What is the 6-digit PIN and how can I set it up?
  • Why is my information required by CRS regulations?
  • Which information is reported for CRS compliance?
  • What is FATCA?
  • How can I submit a SSN/ITN declaration for FATCA?
  • What is CRS?
  • How can I change my registered address?
  • How can I log out of my account?
  • How can I upgrade the Magenta Pay app on my Android device?
  • How can I change the language of the app?
  • Why do I have to change my password after 6 months?
  • What should I do if I forget my log-in credentials?
  • What should I do if I forgot my password?
  • How can I change my email address?
  • How can I change my phone number in Magenta Pay?
  • How can I change my Magenta Pay password?
  • Can I change my nickname?
  • Can I change my profile picture?
  • How can I synchronise my contacts in Magenta Pay?
  • What should I do if I lose my phone?
  • Can I install Magenta Pay on another device?
  • What is FATCA and how can I submit a SSN/ITN declaration?
  • How can I view Magenta Pay's terms of use and data protection policy?
  • Can I have a Magenta Pay account if I'm under 18?
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